Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at wingsnobchiks.rest (the "Site") or any services offered by Wing Snob ("Company," "we," "us," or "our"). By accessing or using our Site, placing an order, or otherwise engaging with our services, you ("User," "Customer," "you") acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue use of our Site and services.

1. Acceptance of Terms

By accessing, browsing, or using the Wing Snob website at wingsnobchiks.rest, you expressly agree to these Terms of Service and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and Wing Snob. Your continued use of the Site following the posting of any changes to these Terms will be deemed your acceptance of those changes.

These Terms apply to all visitors, users, customers, and others who access or use the Site. If you are using the Site on behalf of an organization or entity, you represent and warrant that you are authorized to bind such organization to these Terms, in which case "you" and "your" will refer to such organization.

You must be at least eighteen (18) years of age to use our services. By using our Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

2. Description of Services

Wing Snob is a food service business that offers customers the ability to:

• Browse our menu offerings, including chicken wings, sauces, sides, beverages, and other food and beverage items;
• Place online orders for pickup or delivery (where available);
• View nutritional and ingredient information for menu items;
• Access promotional offers, discounts, and loyalty rewards (where applicable);
• Contact our customer service team through digital communication channels;
• Create and manage user accounts for order history and preferences;
• Participate in surveys, contests, or promotional events offered by Wing Snob from time to time.

Wing Snob reserves the right to modify, suspend, discontinue, or restrict access to any aspect of our services at any time, with or without notice. We do not guarantee that any specific menu items will be available at any given time. Menu availability may vary based on location, season, and supply chain constraints. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.

Our food services are subject to applicable local, state, and federal health and safety regulations. Wing Snob operates in compliance with all applicable food safety standards as mandated by the United States Food and Drug Administration (FDA) and relevant state and local health authorities.

3. User Accounts and Registration

Certain features of our Site may require you to register for an account. When you create an account with Wing Snob, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security of your password and accept all risks of unauthorized access to your account;
• Immediately notify Wing Snob at [email protected] if you discover or suspect any security breach related to your account;
• Be responsible for all activities that occur under your account, whether or not you authorized such activities.

Wing Snob reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. We may terminate your account if we determine that you have violated these Terms or if your account has been inactive for an extended period.

4. User Obligations and Prohibited Activities

As a condition of your access to and use of the Site and our services, you agree to comply with all applicable laws, regulations, and these Terms. You further agree not to:

4.1 General Prohibited Conduct

• Use the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
• Violate or infringe upon the rights of others, including intellectual property rights, privacy rights, or rights of publicity;
• Transmit any unsolicited or unauthorized advertising or promotional material, including spam;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Site;
• Attempt to gain unauthorized access to any part of the Site, other accounts, or computer systems connected to the Site;
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission.

4.2 Order-Specific Prohibitions

• Submit fraudulent orders or use fraudulent payment methods;
• Abuse promotional codes, discount offers, or loyalty rewards programs;
• Place orders with no intent to fulfill payment or accept delivery;
• Misrepresent dietary restrictions or allergen information in a manner intended to manipulate or defraud Wing Snob or its employees;
• Harass, threaten, or otherwise engage in abusive behavior toward Wing Snob staff or delivery partners.

4.3 Technical Prohibitions

• Introduce any viruses, Trojan horses, worms, or other malicious code that may damage or interfere with the operation of the Site;
• Attempt to circumvent any security features of the Site;
• Collect or harvest any personally identifiable information from the Site without authorization;
• Use any meta tags or other hidden text utilizing our name or trademarks without our express written consent.

Wing Snob reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Section, including reporting such conduct to law enforcement authorities.

5. Ordering, Payment Terms, and Pricing

5.1 Order Placement

When you place an order through our Site, you are making an offer to purchase the selected items subject to these Terms. Wing Snob reserves the right to accept or decline your order for any reason, including without limitation, unavailability of an item, inaccuracies in pricing or product descriptions, or suspected fraudulent activity. We will notify you if your order is declined.

5.2 Pricing and Payment

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales tax or delivery fees, which will be calculated and displayed at checkout. Wing Snob accepts the following payment methods:

• Major credit and debit cards (Visa, MasterCard, American Express, Discover);
• Digital wallets and mobile payment platforms as listed on the Site;
• Gift cards or promotional credits issued by Wing Snob.

5.3 Sales Tax

Wing Snob is required to collect applicable sales tax on orders in accordance with state and local tax laws. The applicable tax rate will be determined based on the delivery or pickup location and will be displayed at checkout prior to payment confirmation.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you believe there is an error with your order (e.g., incorrect items, missing items, or quality concerns), please contact our customer service team at [email protected] within twenty-four (24) hours of receiving your order. Refunds or credits are issued at the sole discretion of Wing Snob. Delivery fees are non-refundable except in cases where the error is attributable to Wing Snob.

5.5 Promotional Offers and Discounts

Promotional offers, coupons, and discount codes are subject to individual terms and conditions and may not be combined unless expressly stated. Wing Snob reserves the right to modify or discontinue any promotional offer at any time without prior notice. Any misuse or fraudulent redemption of promotional codes may result in the cancellation of your order and termination of your account.

6. Allergen and Nutritional Information

Wing Snob makes reasonable efforts to provide accurate allergen and nutritional information on our Site. However, food preparation involves inherent risks of cross-contamination, and we cannot guarantee that any item is entirely free from allergens. Customers with severe food allergies are encouraged to contact us directly at [email protected] before placing an order.

Wing Snob shall not be liable for any allergic reactions or adverse health effects resulting from the consumption of our food products where the customer has not disclosed relevant dietary restrictions or where cross-contamination risks have been reasonably communicated.

7. Intellectual Property Rights

7.1 Ownership

The Site and all content, features, and functionality thereof — including but not limited to text, graphics, logos, images, photographs, menus, audio clips, digital downloads, data compilations, software, and the compilation thereof — are the exclusive property of Wing Snob and its licensors and are protected by the United States Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable intellectual property laws and international conventions.

7.2 Limited License

Subject to your compliance with these Terms, Wing Snob grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify or copy the materials on the Site;
• Use the materials for any commercial purpose or public display;
• Attempt to decompile or reverse engineer any software contained on the Site;
• Remove any copyright, trademark, or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

7.3 Trademarks

The Wing Snob name, logo, and all related marks, product names, and slogans are trademarks or registered trademarks of Wing Snob. You may not use any of our trademarks without our prior written consent. All other trademarks, service marks, and trade names appearing on the Site are the property of their respective owners.

7.4 User-Generated Content

If you submit reviews, comments, photos, or other content to our Site or social media channels associated with Wing Snob, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or control all rights in and to such content.

8. Third-Party Links and Services

Our Site may contain links to third-party websites, delivery platforms, or services that are not owned or controlled by Wing Snob. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party sites. We strongly advise you to read the terms and privacy policies of any third-party websites you visit.

Wing Snob will not be liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any third-party content, goods, or services.

9. Disclaimer of Warranties

Wing Snob does not warrant that:

• The Site will be uninterrupted, timely, secure, or error-free;
• The results obtained from using the Site will be accurate or reliable;
• The quality of any products, services, information, or other material purchased or obtained through the Site will meet your expectations;
• Any errors in the software or content will be corrected.

Any content downloaded or otherwise obtained through the use of the Site is done at your own risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such content.

10. Limitation of Liability

In no event shall Wing Snob's total cumulative liability to you for all claims arising out of or relating to these Terms or your use of the Site exceed the greater of: (a) the total amount paid by you to Wing Snob in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100.00 USD).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above limitations may not apply to you. If you are a resident of a jurisdiction that restricts limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such jurisdiction.

11. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its officers, directors, employees, agents, licensors, suppliers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Site or our services;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Your violation of any applicable law, rule, or regulation;
• Any content you submit, post, transmit, or make available through the Site;
• Any dispute between you and any third party.

Wing Snob reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to these Terms or the use of the Site shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Wing Snob is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

Our services are intended for use by residents of the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Wing Snob at [email protected] and attempt to resolve the dispute informally. Wing Snob will attempt to resolve the dispute internally as soon as possible. The parties agree to negotiate in good faith for a period of thirty (30) days before either party may pursue formal dispute resolution.

13.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiations within thirty (30) days, either party may elect to have the dispute resolved through final and binding arbitration. The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA), as amended from time to time. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court to maintain the status quo pending arbitration, and each party hereby agrees to submit to the personal jurisdiction of such courts for such purposes. A request for interim measures shall not be deemed a waiver of the obligation to arbitrate.

13.5 Consumer Protection Rights

Nothing in these Terms shall be construed to limit your rights under applicable consumer protection laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable state consumer protection statutes.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Site or our services. Wing Snob may, in its sole discretion and without prior notice, terminate your access to the Site and/or your account, or block future access to the Site if we determine that:

• You have violated any provision of these Terms;
• Your conduct may expose Wing Snob, its affiliates, or third parties to liability;
• You have engaged in fraudulent, harmful, or abusive conduct;
• Required to do so by applicable law or a court order.

Upon termination, your right to use the Site and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination.

15. Changes to Terms of Service

Wing Snob reserves the right to modify, amend, or update these Terms of Service at any time in its sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we may also provide additional notice, such as adding a statement to our homepage or sending an email notification to registered users.

Your continued use of the Site after any changes to the Terms are posted will constitute your acceptance of such changes. If you do not agree to the modified Terms, you must stop using the Site and services. We encourage you to periodically review these Terms to stay informed of any updates.

16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Wing Snob on the Site, constitute the entire agreement between you and Wing Snob with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to such subject matter.

The failure of Wing Snob to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

18. Force Majeure

Wing Snob shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, fire, flood, war, terrorism, civil unrest, governmental action, labor disputes, power outages, internet service disruptions, or supply chain failures. In such events, Wing Snob will make reasonable efforts to resume services as quickly as practicable and will notify customers of any significant service interruptions where feasible.

19. Electronic Communications

By using our Site and services, you consent to receiving electronic communications from Wing Snob. These communications may include notices about your account, orders, promotional offers, and other information concerning or related to our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing, to the extent permitted by applicable law.

20. Applicable Consumer Protection Laws

Wing Snob is committed to operating in compliance with all applicable federal and state consumer protection laws and regulations. Our practices are governed by, among other laws:

21. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to reach Wing Snob for any purpose referenced in these Terms, please contact us using the following information:

We will make every reasonable effort to respond to your inquiry within five (5) business days. For urgent matters related to food safety, order errors, or billing disputes, we encourage you to contact us as promptly as possible.